Foundations 🢖 Journey

A Legacy of Innovation and Sales Leadership

Business Management and Leadership

The Next Frontier: AI Implementation

2024 - Present

Recognising that Artificial Intelligence is rapidly becoming a significant factor in every aspect of business, I have spent the last two years in intensive self-study, learning various AI systems and platforms for building AI agents.

My current focus is establishing AI implementation services in Napier to help small and medium-sized businesses leverage this transformative technology, positioning me at the cutting edge of modern business solutions.

Digital Transformation in Practice

2023

I recently concluded a 10-month engagement with Ngati Awa Social & Health Services Trust, a major Iwi-owned health organization. In this role, I was tasked with modernizing their enterprise-level Microsoft system.

I successfully identified key inefficiencies and redeveloped their internal platform, demonstrating my ability to analyze and improve complex business systems to enhance organizational productivity.

Entrepreneurial Leadership & Digital Strategy

2003 - 2019

I founded Real Digital Ltd and grew it from a simple website company into a full-service digital agency with ten employees and hundreds of clients. For over 15 years, I guided SMEs through the evolving digital landscape, building long-term partnerships by delivering effective online marketing, web development, and automation solutions. This experience honed my skills in every facet of business management, from sales and customer acquisition to staff leadership and strategic planning.

Corporate Sales & Executive Leadership

1991 - 2003

Prior to my entrepreneurial career, I rose through the ranks of corporate sales and management at prominent companies like BJ Ball Papers and Securacopy. As an Executive Manager at BJ Ball, I was a member of the leadership team responsible for a division with $100 million in annual sales, managing high-performing teams and complex logistics in a high-stakes environment.

Foundations in Technology

1980 - 1991

My career began as a Radio Technician with the NZPO, where I worked on the maintenance and development of national telecommunication networks. A highlight of this period was my involvement in developing the remote radio systems that served as the precursor to New Zealand’s first mobile telephone network, cementing my identity as a lifelong technologist and innovator.

Technical Proficiencies & Key Skills

1980 - 1991

  • Sales & Business Development
    • Customer Acquisition
    • Consultative Selling
    • Long-Term Relationship Building
    • Sales Management
    • Sales Forecasting
  • Technical & Digital Acumen
    • Digital Marketing Strategy
    • Marketing Automation
    • Business Systems Analysis
    • Web Development (WordPress)
    • Branding and design
    • Cloud Platforms (Google G Suite, Microsoft 365)
    • AI Implementation Concepts
    • Business Applications (Xero, Adobe, CRM)
  • Leadership & Strategy
    • Business Management
    • Big-Picture Vision
    • Creative Problem Solving
    • Process Development
    • Staff Management & Training

Rick Wallace

Professional Profile

© 2026 Rick Wallace

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3365 State Highway 50, Maraekakaho 4171